Nexus Westend

Nexus Westend is a prime retail destination in Pune which is a mixed-use property that houses premium retail stores and also a business park with multiple corporate tenants. Nexus Westend is owned by Nexus Malls, a Blackstone backed retail REIT (Real Estate Investment Trust).

100%
Unmanned entries
95%+
automated vehicle exits
Increase in vehicle throughput
100%
Revenue reconciliation
30%
Efficiency and cost savings

Next-Gen Parking Operations for Nexus Westend

Business Challenge

Nexus Westend faced multiple operational challenges with its existing parking management setup:

The existing parking management solution had collection and reconciliation issues for visitor payments

The system could not provide detailed or accurate data on paid vehicles and tenant vehicles entering and exiting the premises

Lack of automation led to cash collection, revenue loss, queues & clogging, human induces errors and pilferages for both 4 wheelers and 2 wheelers

Sub-par user experience for visitors as well as tenants

Nexus Westend sought a parking management solution that provides maximum automated and digital paymnts, captures all vehicle movements accurately, seamless entries and exits for vehicles

Solutions provided by Stackfusion

Stackfusion rose to the challenge and provided a first of its kind parking management solution to Nexus Westend with features as illustrated below.

  • Real-time vehicle detection using AI-enabled cameras
  • Instant recognition of number plates, vehicle category, and attributes
  • Automatic differentiation between tenant and visitor vehicles
  • Seamless, barrier-free entry and exit for authorized tenant vehicles

Our Parking Management System (PMS) named Parkzap provides the following payment options:

  • FASTag
    • Visitor tariffs are calculated automatically in real time
    • Payment is deducted instantly from the vehicle’s active FASTag
    • Entire process completes in under 2 seconds, without operator involvement
  • Dynamic QR Code Payments
    • Dynamic QR codes displayed at exit lanes for FASTag-less vehicles
    • Scan-and-pay from inside the vehicle
    • Automated barrier opening upon successful payment
    • Supported for both two-wheelers and four-wheelers

These unmanned payment modes ensure optimal manpower utilization, higher throughput, accurate reconciliation, and improved user comfort.

Adwall displays at entry and exit show key driver information entry mode, vehicle number, exit amount, payment method, and tenant pass status—while also serving as a platform for property promotions.

Our Parking Management System (PMS) named Parkzap provides the following payment options:

  • Live collection data with vehicle number, payment mode, amount, and lane details
  • Multi-dimensional analytics by payment mode, time period, vehicle type, and RTO region
  • Tenant pass management for both two-wheelers and four-wheelers
  • Parking availability insights, level-wise and zone-wise
  • Tenant-wise vehicle logs and utilization reports
  • Coupon code integration for parking discounts and repeat visitors
  • Lane-based edge IoT controllers power AI recognition and cloud payments
  • No need for local servers, cashier workstations, or ticket dispensers
  • Majority of exits are fully unmanned
  • Handheld POS devices support real-time monitoring and selective interventions such as FOC exits or day passes
  • One POS device can manage multiple lanes

The system ensures high availability with seamless offline operation and automatic data sync once connectivity is restored without data loss.

Impact Across Operations & Experience

Cashless, Contactless, and Queueless

Visitors enjoy a zero-wait, self-checkout parking experience, while tenants benefit from uninterrupted access.

Smarter Operations, Better Economics

Lower manpower dependency, reduced capital expenditure, and improved auditability drive both cost optimization and revenue growth.

Elevated Customer Satisfaction

A seamless parking experience improves visitor satisfaction and encourages repeat footfall across retail and office users.

Setting a National Benchmark

Stackfusion’s dynamic QR-based parking payment system first deployed at Nexus Westend—set a precedent later adopted by NHAI for highway toll payments.

Conclusion

Stackfusion’s advanced AI, IoT and cloud based parking management platform has transformed parking operations at Nexus Westend. While the client has seen revenue augmentation, cost optimization, efficiency and better user experience, it also has a much better audit and reconciliation process.